5 Work Day Quick-Ships on HVAC Coils – Why Capital Coil does it right

Day 1 – 38% of all orders sent to Capital Coil are on some kind of quick-ship, whether it be on a (5 day, 10 day, or 15 day). We enter the order immediately so that all departments in the plant have the project in their systems and are ready to move on it right away. The coil isQuick-Ships engineered, routing sheets are sent to the shop floor, and everybody now knows what needs to be built. 

Day 2 – Sheet metal casings are cut and sized, headers and connections are fabricated, while tube sheets are fabricated.

Day 3 – All tubing and fins are cut, stamped and assembly begins. You can see what the coil will look like upon final assembly at this point. Coils can be seen sitting on assembly tables.

Day 4 – Tubes are then expanded into the fins, and keep in mind that this is not a short process. Headers are then brazed to the tubes, and if there are return bends, they are connected. The coil is completely assembled and moved to the testing tank. The coil is tested under water for 20 minutes at 550 PSI. About 3% of coils have small leaks someplace in the brazing and are sent back to braze again.

Day 5 – The coil is crated and sent to shipping for routing to the customer. Then most importantly, your coil will be shipping in the guaranteed (5) days.

As you can see by this description, with quick-ships, there is not a lot of room for error in the timing and shipping with OEM HVAC replacement coils. We’ve been doing this for a while now, and we’ve had an approximately (97%) success rate fulfilling all quick-ship requests. We offer quick shipments 365 days per year, with both (10) day shipments & (15) day shipments also available for lower premiums.

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Large enough to service all of your commercial replacement coils, but small enough to care about what you think

With replacement coils, as a customer, you have more choices than ever. But don’t you ever get tired of dealing with largely nameless corporations with high staff turn-over? As you’ve probably Replacement coilsexperienced first-hand, there are plenty of companies in the HVAC industry that fit this description. You are simply a number or a project instead of a customer/partner with a name and face. If given the alternative, would you rather deal with a company who knows you and is interested in your success, or a company who’s sole interest is finding out when your check is in the mail? Don’t you want somebody that values your business, regardless of the $ amount, and will go the “extra mile” for you when you need it? Capital Coil & Air places a great emphasis on those attributes in our business relationships, and common sense tells us that you probably do as well.

Capital Coil & Air was created as a family-owned business, with Matt and Dan Jacobs as joint owners and partners. What differentiates Capital Coil & Air from our competition is that we are big enough to handle all of your coil requirements, but still small enough to know who our customers are and what they need. We have decades worth of knowledge and expertise, and because of that, we have learned to not try to be all things to all customers. Capital Coil’s knowledge and experience is in the replacement and design/build market, and we are very disciplined at “staying in our lane”. Additionally, we’d much prefer to have customers and relationships that last years instead of one-off transactions. Working with Capital Coil is as simple and easy as it gets, and here are some examples:

  • When requesting a quote, we almost always respond within the same hour, or within 24 hours at the latest.  We recognize that there is an urgency to almost every coil order, and your time is valuable. In the end, a 3 day delay for a quote and/or revisions to said quote, is the same as if the manufacturer shipped your coil 3 days late.
  • When you place an order with us, we’ll send you an order acknowledgment within 24 hours detailing what you ordered, overall costs, and when it is going to ship.
  • We understand the value and necessity of clear communication. To minimize mistakes, we attach submittal drawings for every quote and order. We want to communicate with you throughout the entire buying process to make sure we are building exactly what you need.  More communication leads to less mistakes and wasted time.
  • We follow up on our shipments very carefully. We’ll work with both you and the carrier to help track your shipments to ensure your order gets to you the fastest way possible.
  • We will not ignore you simply because a sale is complete. Before, during and/or after installation, we’re here to answer your questions and help in any way possible.
  • If you need some help on pricing, we’ll do our best to work with you. While every job is unique, we want to work with you for the next 20 years, rather that a one and done purchase.

You now have some insight into our values and who we are at Capital Coil & Air. Please contact us for any future coil requirements. We greatly value your business and look forward to be your coil replacement partners on your next project!

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Replacing a Shell and Tube Heat Exchanger? And Have the Model Number?

Replacing a Shell and Tube Heat Exchanger? Whether you’re dealing with an old TACO or Bell & Gossett unit, give us the model number and serial number to your heat exchanger and 9/10 times we can replace it!  If you’ve dealt with Shell & Tube Heat Exchangers in the past, you know that the shell portion of the Heat Exchanger can last 40+ years. You are also aware that the tubes and bundles usually cannot. When these bundles fail, the typical customer cannot wait 8-10 weeks for the OEM to get the requisite part manufactured and sent back. Capital Coil understands that quick turn-around time is essential, so we offer both 10 & 5 day shipments 12 months/year.Shell and Tube Heat Exchanger

There are 3 main types of shell & tube heat exchangers:

  • “U” Tube heat exchangers where it is possible to remove the entire bundle
  • Fixed tube heat exchangers where the tube sheet are welded to the shell and stationary and the bundle is not removable
  • Floating tube heat exchangers where one tube sheet is fixed and the other floats axially.  This tube bundle is also removable.

So what information do we require to get started on your replacement Heat Exchanger or Tubes & Bundles? As mentioned, if you have the model #, in most cases, we should be able to cross-reference that unit from our product library. Send that information to our sales department, and a member of our team will get back to you with a quote – simple as that.  In the rare cases when we cannot cross-reference your model number, we can provide blank drawings that specify what measurements we need and where they’re located on the unit.  Please see our product pages on REPLACEMENT TUBE BUNDLES and SHELL & TUBE HEAT EXCHANGERS for product specifications and blank product drawings.

Capital Coil has extensive expertise at replacing bundles and heat exchangers for emergency situations. We can easily get you information on performance, design and cost. Please give us a call for your next job. We look forward to working with on your next opportunity.

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