As your leading commercial HVAC coil replacement experts, our business is to make your coil buying process as simple and quick as possible.

• CCA has hit 99.8% of all quick-ships over the last 2 years: If not for one clumsy forklift driver, we like to think that we would have hit 100%.

• CCA has never shut down its quick-ship program: Quick-ships are generally based on emergency conditions, and that is precisely the worst time to discover that your regular supplier has suspended their quick-ships. When we call Capital Coil reliable and/or dependable, one of the main reasons is because of our ability to keep our quick-ship program open 12 months/year.

• CCA’s coil selection program is always available: While we can’t speak for all of our competitors, this is another example of Capital Coil working to be the most dependable manufacturer anywhere.

• CCA Pricing: Large enough to be able to offer competitive pricing for almost any project, while also flexible enough to work with our customers on price when/as needed.

• Ability to cross reference other manufacturer’s model numbers: In most cases, if you have a model number, we have literature that provides dimensions, rows, fins, and many times, circuiting patterns This allows you to get an exact price on a coil without the hassle of “field measuring” it.

  • There is an important caveat in our ability to cross reference model numbers: you need to be able to procure the coil’s model number – from a drawing of record or the coil itself. If you’re able to send us that information, there is a high likelihood that we will recognize it.

• Capital Coil’s manufacturing plant is centrally located: Transit times are approximately 2-3 days to anywhere in the country. You’ll never have to worry about paying for added freight simply because your order is shipping from the West Coast.

• Decades of engineering experience in the coil replacement market: We have been in the coil replacement market for many years, and that translates into us helping to solve your problems, as opposed to duplicating them.

• Capital Coil manufacturers both tube bundles and full shell & tube heat exchangers: Along with some of the fastest lead times available, Capital Coil also has an extensive library of some of the largest OEM’s, such as TACO and Bell & Gossett.

• Capital Coil’s response time is the best in the industry: Because the replacement market is based on emergency conditions, you need a manufacturer that recognizes this and responds accordingly. An RFQ that sits on a desk unanswered is useless to everyone involved. We’d encourage you to speak with anyone who has ever worked with us, and we are 100% confident that they will tell you that their experience was one of the fastest and easiest imaginable.

• Capital Coil is not for sale: Capital Coil & Air is family owned and operated, and will stay that way for the decades to come. We love what we do, so 10, 15, and 20 years from now, you’ll still be dealing with the same folks that know and understand how to best help you.  

We’re here to help you and service your requirements quickly.  CALL OR E-MAIL US!  We look forward to the opportunity to be your coil replacement specialists.

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Quick and reliable customer service has always been, and will continue to be one of Capital Coil & Air’s highest priorities. You as the customer have a choice in who you want to work with. As a buyer, your most valuable commodity is time, and we do not want to waste yours’. In placing your business with Capital Coil & Air, we have the responsibility to work with you for the duration of the buying process and beyond. Our work with you doesn’t end when the sale is complete. For the reasons mentioned, as well as the positive feedback received from clients, we feel that our attention to customer service is one of Capital Coil’s most valuable assets.

As previously mentioned, customer care starts on your first contact with Capital Coil & Air and lasts forever. Capital Coil’s main goal is to create a customer for life; rather than a “one and done” transaction. You need a strong and steady supplier that you can work with and rely on for decades, and Capital Coil & Air is that long-term solution.

• 1st email or phone call: When you initiate contact with Capital Coil & Air – via phone or email – chances are that you have a problem that needs to be solved quickly. We are not oblivious to those concerns. You have a problem that needs to be resolved sooner rather than later, and we believe that our fast response times reflect that understanding.

• Request for drawings and/or other technical information: We want the installation process to run as smooth and easy as possible on your end. We’ll work carefully with you to ensure that any submittals are reviewed and approved by you prior to anything being built.

• Questions:  Coils are our business, but they may not necessarily be yours’. We want to help and consult on projects with you, and answer any questions that arise during the buying process. We want to be your go-to resource for all of your coil questions.

• Quick Ships: Capital Coil gives you a variety of shipping options. From standard shipments to overnight orders, Capital Coil can work with you in almost any situation. In the HVAC CCA Quick Ship replacement business, the keyword is delivery, delivery, delivery. You have projects with specific timetables, and Capital Coil wants to ensure that your coils arrive both when and where you need them. Because we’re 100% transparent when it comes to fees and costs, there are no hidden charges. We’ll provide you with exact dollar amounts – not estimates – if expedited shipping is needed.

• Time to Order: As soon your order is placed, the sales team sends it to engineering. Engineering reviews the project and forwards it to the head of manufacturing to begin production. All of the above takes place same-day.

• Paperwork & acknowledgements: Capital Coil & Air is extremely attentive to detail and thorough with its confirmation paperwork. As a customer, you will receive an order acknowledgement that details when your order is scheduled to ship, the contents, and how it will arrive.

• Timely Shipments: While no company can claim a 100% success rate in any category, Capital Coil & Air is pretty close when it comes to your order arriving on time and in good condition. In the rare occurrence your order arrives late, we’ll do whatever possible to identify the issue and make sure those mistakes are not repeated.

• Communication with freight companies: Collectively, we can all agree that dealing with freight companies is torturous. When you order with Capital Coil, you simply contact our sales office, and we’ll contact the appropriate freight carrier on your behalf to determine your order’s location and ETA.

• Continuing Education and Industry Updates: As manufacturers in the HVAC industry, we’re constantly on the lookout for new products, burgeoning trends, and/or ways we can better serve you on future projects. We communicate our findings via email campaigns, newsletters, blog posts on Capital’s website, trade-shows, and face-to-face visits to job sites. 

All in all, is Capital Coil & Air the perfect coil supplier? Of course we are (kidding). In all seriousness, like any business, we run into our fair share of challenges. Where we differ from other companies is that we’ll never walk away from or ignore a customer’s problem – regardless of the complexity of the issue. We view issues and challenges as teaching tools to make your customer experience that much better.

We’re here to help you and service your requirements quickly.  CALL OR E-MAIL US!  We look forward to the opportunity to be your coil replacement specialists.

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